BDC/Internet Sales Team

BDC (Business Development Center) / Internet Sales Team
Becoming a BDC Team Member

For over 55 years, The Rick Case Organization has been helping our employees grow and succeed. We will put you on the path to success.
We will find the perfect fit for you

With over 16 stores and 12 Brands we will find the right dealership for you.
Our Culture is simple "Treat every Customer as we would our best friend!"

Our goal is provide our customers with the best service, best value products and facilities of the greatest convenience in a pleasant environment that exceeds their expectations, while operating with the highest levels of honesty, integrity, responsibility and professionalism.
We give you the tools to succeed

Training is key to be successful. At Rick Case, we offer a wide verity of training, both online and in person.
Grow with us

Our business is growing, and we want our employees to grow with us. Whether it is the traditional track, or an untraditional route, we want to help our employees find their career path. Check out our employee testimonials page to see how they grew with us.
BDC Team Member Duties:

    Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
    Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
    Maintain an ongoing customer database to capture repeat business
    Keep website up-to-date with vehicle specifications and availability
    Schedule appointments with interested buyers for test drives and delivery of vehicles
    Disclosing terms of sales with consumers and reviewing sales with dealership management